Privacy Policy


I. PREAMBLE

Protecting your privacy

We are committed to protecting your privacy when you use the www.atelier-amaya.com website. All personal data is sent to and stored securely with the site's host in France. We may collect personal data about you and transfer it to our partners. In accordance with the French Data Protection Act of 6 January 1978 and European Regulation N°2016/679, as well as the recommendations of the CNIL, you have the right to access, object to, rectify, delete, port and limit the processing of your personal data.

The www.atelier-amaya.com website is published by L'Atelier d'Amaya (SAS 44-50 George V - 33077 Bordeaux Cedex).

 

The Data Controller

L'Atelier d'Amaya, as the data controller, undertakes to comply with the provisions of European Regulation N°2016/679 of 27 April 2016 on the protection of personal data.

If you have any questions about how we protect your confidential data, please do not hesitate to send us an email to contact@latelierdamaya.com or a letter to the postal address: L'Atelier d'Amaya SAS at 344-50 George V - 33077 Bordeaux Cedex.

For all our services, the data controller is L'Atelier d'Amaya SAS. The Data Protection Officer ensures compliance with the regulations and rules in force. He can be contacted at contact@latelierdamaya.com.

 

II. PURPOSES OF COLLECTING PERSONAL DATA

The table below describes in detail what information we collect and for what purposes: it shows what we do and why we do it.

 

1. Personal data transmitted to Atelier d'Amaya


Your name and contact details


Your birth date


Your credit card or Paypal account details


Your contact history with us

What you have told us on the phone, by e-mail, in our chat room, on social networks, in the shop, etc.


Purchase history and saved items

What you've bought and what you've saved in your basket or wishlist for later.


2. Data relating to your browsing on the site (cookies)

What are cookies?

When you browse our website, information relating to your medium (computer, tablet, smartphone, etc.), your browser and your Internet service provider may be recorded in files called "cookies".

Cookies are used to monitor browsing or analyse browsing behaviour, and in particular :

 

  • measure the number of visitors to our website, as well as their content (country of residence, language, etc.)
  • to save customer account information when you are logged in
  • to save the shopping cart
  • to personalise the display of content available to you, for example by knowing which web page you visited before arriving on our site

 

Cookies on the website

L'Atelier d'Amaya may collect your consent for the following types of cookies via the banner at the bottom of the page:

 

  • Statistical cookies to measure the audience
  • Functionality cookies
  • Content personalisation cookies to personalise the display of our products and services according to those you have previously consulted
  • Personalised advertising cookies to display personalised advertising based on your browsing habits and profile
  • Social network sharing cookies only when you actually wish to share data via your social networks
  • Once you have given your consent, cookies are stored for 13 months
  • We invite you to consult the Cookies file of the Commission Nationale de l'Informatique et des Libertés at the following address: www.cnil.fr for more information.

We work in partnership with Microsoft Clarity and Microsoft Advertising to determine how you use and interact with our website through behavioural metrics, heat maps and session replays. Website usage data is captured using first- and third-party cookies and other tracking technologies to improve your browsing experience.  For more information on how Microsoft collects and uses your data, see Microsoft's privacy statement.

 

Your choices concerning cookies

You can change the settings on your web browser at any time to accept, configure or refuse cookies.

We also give you the option of customising your cookie settings (footer banner) during your browsing. However, some cookies, identified as such, are necessary for the site to function properly and we cannot guarantee you an optimal customer experience.

 


III. DATA RETENTION PERIOD

Your personal data will not be kept longer than is strictly necessary for the purposes set out above, in accordance with applicable laws and regulations. In this respect, data used for canvassing purposes may be kept for a maximum of 3 years from the closure of your user account or the last contact. Your personal data is deleted when the retention periods expire.

Archiving means that your data will be anonymised and will no longer be available for consultation online, but will be extracted and stored on an autonomous and secure medium.

 

IV. SERVICE PROVIDERS WITH ACCESS TO YOUR PERSONAL DATA

L'Atelier d'Amaya does not share any personal data for commercial purposes with third parties.

In order to fulfil the purposes that we have just described to you, access to your personal data must be allowed to the various entities of L'Atelier d'Amaya and to third parties that we use to offer you certain services:

 

  • Financial institutions
  • Fraud detection and prevention entities
  • Technology service providers
  • Logistics, transport and delivery service providers
  • Customer service providers
  • Marketing and advertising service providers

 

V. RIGHTS TO YOUR PERSONAL DATA

We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. To do so, simply send us an email to contact@latelierdamaya.com, with your proof of identity, stating the reason for your request and the right you wish to exercise. In particular, you have the right to:

 

  • Request access to the data we hold about you
  • Ask us to rectify any data we already hold about you
  • Ask us to delete your data insofar as it is no longer necessary for the purpose for which we may have needed to process it
  • Ask us to withdraw your consent for any purpose

 

VI. THIRD PARTY PERSONAL DATA

We offer you certain functionalities that require the processing of personal data of a third party that you have provided to us, such as sending a gift card by email or requesting delivery of an order to a third party. In these cases, we undertake not to transfer or sell your personal data to third parties who are not our partners.

 

VII. COOKIES, TAGS AND TRACERS

You can modify your preferences with regard to cookies using your browser software: