Privacy Policy
I. PREAMBLE
Protecting your privacy
We are committed to protecting your privacy and ensuring that your personal data is collected and processed fairly, lawfully and transparently when you use the www.atelier-amaya.com website.
This Privacy Policy explains how L’Atelier d’Amaya collects, uses, stores and protects your personal data when you browse our website, create an account, place an order or use our services.
Your personal data may be processed by L’Atelier d’Amaya and by selected service providers who assist us in operating our website and providing our services. Where personal data is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
Your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.
Depending on the circumstances and the applicable legal basis for processing, you may have rights in relation to your personal data, including the right to access, rectify, erase or restrict the processing of your personal data, as well as the right to object to certain processing and, where applicable, the right to data portability.
The Data Controller
L’Atelier d’Amaya is the data controller responsible for the processing of your personal data in connection with the services covered by this Privacy Policy.
L’Atelier d’Amaya has its registered office at:
44-50 Boulevard George V
33077 Bordeaux Cedex
France
If you have any questions about how we collect and use your personal data, or about your rights, you can contact us at contact@latelierdamaya.com.
L’Atelier d’Amaya is responsible for ensuring that personal data is processed in accordance with applicable data protection legislation. Where a Data Protection Officer or other designated data protection contact is applicable, their contact details can be obtained by contacting us at contact@latelierdamaya.com.
II. PURPOSES OF COLLECTING PERSONAL DATA
The table below explains what personal data we collect, how we use it and why we process it.
1. Personal data transmitted to Atelier d'Amaya
Your name and contact details
Your birth date
Your credit card or Paypal account details
Your contact history with us
What you have told us by email, through our chat service or on social media.
Purchase history and saved items
What you have bought and what you have saved in your basket or wishlist for later.
2. Use of Email Open Tracking Pixels
As part of our email communications (newsletters, promotional offers and personalised content), we may use an email open tracking pixel. This is an invisible technical device embedded in certain emails that enables us to determine whether an email has been opened.
Purposes of Processing
Where you have provided your consent, the data collected through this tracking pixel may be used for the following purposes:
- To improve the relevance of our communications and personalize the content we send;
- To perform marketing segmentation based on engagement with our emails;
- To measure the performance of our communication campaigns;
- To optimize the customer experience and the quality of our email communications;
- To adapt the frequency and content of our communications.
Legal Basis
The use of the email open tracking pixel is based on your prior consent, which is collected separately from your subscription to our newsletter. You are free to accept or refuse this tracking without affecting your subscription to our marketing email communications.
Managing Your Consent
You may withdraw your consent to the use of the email open tracking pixel at any time:
- by using the unsubscribe link or the preference center available in our emails; or
- by contacting us at: contact@latelierdamaya.com.
If you withdraw your consent, you will continue to receive our emails if you remain subscribed to our newsletter. However, your email open data will no longer be used for personalization or marketing segmentation purposes.
3. Data relating to your browsing on the site (cookies)
What are cookies?
When you browse our website, information relating to your device (such as your computer, tablet or smartphone), your browser and your Internet service provider may be collected and stored in files called "cookies".
Cookies are used to monitor browsing activity and analyse how our website is used. They may be used in particular to:
- measure the number of visitors to our website and analyse information such as country of residence and language;
- save customer account information when you are logged in;
- save the contents of your shopping cart;
- personalise the display of content available to you, for example based on the web pages you have previously visited.
Cookies on the website
L’Atelier d’Amaya may request your consent for the following types of cookies through the cookie banner displayed on our website:
- Statistical cookies used to measure website audience and performance;
- Functionality cookies;
- Content personalisation cookies used to personalise the display of our products and services based on your browsing activity;
- Personalised advertising cookies used to display advertising based on your browsing habits and profile;
- Social media sharing cookies, which are activated when you choose to share content through social media.
Where consent is required, cookies will only be placed on your device after you have given your consent. Cookies may be stored for up to 13 months, depending on their purpose and the applicable retention period.
We work with Microsoft Clarity and Microsoft Advertising to better understand how you use and interact with our website. These services may use behavioural metrics, heat maps, session recordings and other tracking technologies. Website usage data may be collected through first-party and third-party cookies and similar technologies to help us analyse and improve your browsing experience.
For more information about how Microsoft collects and uses personal data, please refer to Microsoft's privacy statement.
Your choices concerning cookies
You can manage or change your cookie preferences at any time through the cookie settings available on our website.
You can also configure your web browser to accept, reject or delete cookies. However, some cookies are necessary for the website to function properly. If you disable certain cookies, some features or services may not work as intended and we may not be able to guarantee an optimal browsing experience.
III. DATA RETENTION PERIOD
Your personal data will not be kept for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable laws and regulations.
We retain personal data for different periods depending on the purpose for which it was collected and our legal and regulatory obligations. When the applicable retention period expires, your personal data will be securely deleted or anonymised.
Where personal data is retained for archiving purposes, it will be stored securely and will no longer be used for the purposes for which it was originally collected, except where permitted or required by law.
IV. SERVICE PROVIDERS WITH ACCESS TO YOUR PERSONAL DATA
L’Atelier d’Amaya does not sell or share your personal data with third parties for their own commercial purposes.
In order to fulfil the purposes described in this Privacy Policy, access to your personal data may be provided, where necessary, to L’Atelier d’Amaya personnel and trusted third-party service providers, including:
- Financial institutions
- Fraud detection and prevention entities
- Technology service providers
- Logistics, transport and delivery service providers
- Customer service providers
- Marketing and advertising service providers
These service providers may process personal data on our behalf and are required to comply with applicable data protection legislation.
Where personal data is transferred outside the United Kingdom, L’Atelier d’Amaya will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
V. RIGHTS TO YOUR PERSONAL DATA
We are committed to protecting the confidentiality of your personal data and ensuring that you can exercise your rights in accordance with applicable data protection legislation.
You can contact us at contact@latelierdamaya.com to exercise your rights. We may ask you to provide information to verify your identity.
Depending on the circumstances, you may have the right to:
- Access your personal data;
- Request the correction of inaccurate or incomplete personal data;
- Request the deletion of your personal data;
- Request the restriction of processing;
- Object to the processing of your personal data, including for direct marketing purposes;
- Withdraw your consent where processing is based on your consent;
- Request the portability of your personal data, where applicable.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
VI. THIRD PARTY PERSONAL DATA
Certain features of our website may require us to process personal data relating to another person that you provide to us, for example when sending a gift card by email or arranging delivery of an order to another person.
When you provide personal data relating to another person, you are responsible for ensuring that you have the right to provide this information to us.
We will only use such personal data for the purposes for which it was provided and will not sell it to third parties.
